Customer Success Manager
Why you should work with us?
Personal & professional mentoring
Learn and grow
Cutting edge technologies
Make a difference
About the position
We are looking for an experienced Customer Success Manager for our Customer Success department to ensure a successful onboarding and continued engagement with our customers and partners.
- This role is a crucial ingredient of our customer acquisition and onboarding process and directly affects our continued growth.
- You will be responsible for establishing the solid foundation that drives customers’ and partners’ future successes.
- You will work in conjunction with Sales Executives, Product and Underwriting Managers involved in our loan origination process.
- The role is a blend of customer & partner-facing communication and focused project management tasks.
- 3+ years experience in account management, professional or financial services, or Customer Success positions.
- Ability to understand customer requirements, and tailor-fit product capabilities and business relations accordingly.
- A proactive problem-solver, multi-tasker, and perform effectively under pressure.
- Positive work ethic, ambitious and passionate attitude.
- Strong quantitative and analytical skills.
- Great presentation skills.
- Excellent verbal and written communications skills (in Hebrew and English).
- Comfortable with conducting the majority of business via phone and email.
Extra Points for
- European language speaker other than English.
- Experience in sales positions.
Please fill in the form to apply