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Customer Success Manager

Why you should work with us?

People-Oriented Company

Personal & professional mentoring

Learn and grow

Cutting edge technologies

Make a difference

Creative ecosystem

About the position

We are looking for an experienced Customer Success Manager for our Customer Success department to ensure a successful onboarding and continued engagement with our customers and partners.

Responsibilities

  • This role is a crucial ingredient of our customer acquisition and onboarding process and directly affects our continued growth.
  • You will be responsible for establishing the solid foundation that drives customers’ and partners’ future successes.
  • You will work in conjunction with Sales Executives, Product and Underwriting Managers involved in our loan origination process.
  • The role is a blend of customer & partner-facing communication and focused project management tasks.

Requirements

  • 3+ years experience in account management, professional or financial services, or Customer Success positions.
  • Ability to understand customer requirements, and tailor-fit product capabilities and business relations accordingly.
  • A proactive problem-solver, multi-tasker, and perform effectively under pressure.
  • Positive work ethic, ambitious and passionate attitude.
  • Strong quantitative and analytical skills.
  • Great presentation skills.
  • Excellent verbal and written communications skills (in Hebrew and English).
  • Comfortable with conducting the majority of business via phone and email.

Extra Points for

  • European language speaker other than English.
  • Experience in sales positions.

You’ll be working with

Yair Benyamini // CEO

Boaz Leviatan // CFO & Credit Manager

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